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Supporting London based businesses with their Web & Digital success

Anti-Bribery Policy

A) Introduction

Bribery is a criminal offence. The Company prohibits any form of bribery. We require compliance, from everyone connected with our business, with the highest ethical standards and anti-bribery laws applicable. Integrity and transparency are of utmost importance to us and we have a zero tolerance attitude towards corrupt activities of any kind, whether committed by employees or by third parties acting for or on behalf of the Company.

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SEO Terms & Conditions

1. DEFINITIONS

1.1 In these Terms, the following words will have the following meanings:

1.1a “Terms” means these terms of business;

1.1b “you” “your” “the Client” and similar expressions refer to the person, business, or company to whom we provide the Services as identified in these Terms, any related “Proposal” or the “Sign Off Form’;

1.1c “Sign Off Form” means any engagement letter or Terms, with the words “Sign Off Form” in its title, entered between you and us, separate or attached to or accompanying these Terms;

1.1d “Services” or similar means the Online Marketing Services, Search Engine Marketing (SEM), Search Engine Optimisation (SEO), Pay Per Click (PPC), Social Media Management, Social Media Advertising, Content Development, and/or any other Services to be provided by us to you subject to these Terms, any Proposal or Sign Off Form;

1.1e “One Off”, “Project” means a single Project of Services to be conducted over a short or specific period, separate and different from monthly Retained work;

1.1f “Retained”, “On-going”, “Monthly” or similar means the continuous, monthly delivery of Services, and payment thereof;

1.1g “we” “us” “our” “Consultant” “OM” “Onion Marketing Ltd” and similar expressions refers to Onion Marketing Ltd, or Onion Marketing Ltd t/a Square Balloon, any of its associates, and any third parties engaged by Onion Marketing Ltd, who are to provide the Services to you, either directly or through us;

1.1h “Proposal” and similar expressions refer to any document, or email, where we have outlined the Services, the process involved and the timeframe for delivery of the Services;

1.1i “Optimisation Progression”, “Monthly Progression of Services”, “Optimisation Process” or “Optimisation Plan”, and similar expressions refer to the part of the Proposal, or any document or email accompanying or separate to the Proposal, which outlines how the delivery of the Services will occur over the period the
Terms cover; 

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Whistle-blowers

A) Introduction

Under certain circumstances, employees are protected from suffering any detriment or termination of employment if they make disclosures about organisations for whom they work.

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Square Balloon’s Privacy Policy

We hold information about our customers and our contractors, as part of day to day business developing websites, website maintenance, search engine optimisation, pay per click advertising, email marketing, social media marketing, graphic design and third party services related to our business offering. We work with third party providers, including companies providing hosting services , which means they too may have access to customer information. By signing a contract with us you are agreeing to us, and where appropriate our partners, holding your information.

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Slavery and Human Trafficking Statement

Slavery and human trafficking remains a real concern for our global society. We all have a responsibly to be alert to the risks, however small, in our business and in the wider context of what we do as a creative agency. As part of our safeguarding policies and procedures, all staff are expected to report concerns, and our management team are expected to act upon them.

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Terms & Conditions

As of January 2015

1. DEFINITIONS

1.1 "Agreement" shall mean an order for Products and/or Services accepted in writing by the Company, or upon payment of an agreed fee.
1.2 "Company" shall mean Onion Marketing Ltd of 15 Mount Pleasant Road, Chigwell, Essex IG7 5EP trading as Square Balloon.
1.3 "Client" shall mean the person or company to whom the Products and/or Services are provided.
1.4 "Products" shall mean any single provision or combination of web design, email design, graphic design, bespoke content or any other related activities undertaken by the Company on behalf of the Client, delivered on the date stated in the Agreement, or as otherwise agreed by the parties.
1.5 "Services" shall mean any one or combination of web hosting services, content management, editorial advice, marketing on behalf of the Client with third parties, maintenance of websites, security and related software updates excluding third party software products save where agreed in writing, provided by the Company in accordance with the terms of the Agreement.

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